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Ordering

4

Can I place an order at the weekend?
Do you test the bare PCBs before dispatch?
What do I do if I need a large volume?
Do I still need to pay setup and tooling fee for repeat order?

Panelization

3

Can I put multiple circuits together and run them as one PANEL PCB order?
What is the maximum panel size I can use?
What is the minimum distance between the boards on the panel?

Payment & Shipping

4

What payment methods does CHENONN ELEC accept?
What’s the refund policy?
How do you determine the lead time?
What’s the delivery warranty

PCB Assembly

8

What do you require in order to produce an assembly quotation?
Do you need extra parts when assembling my boards?
What are your PCB assembly quality standards?
How do we need to supply our components?
Can you provide test facilities if required?
What is your lead-time for PCB assembly?
Why can’t quote the component cost before the turn-key order is placed?
Can you provide a Design for Assembly service?

PCB File

6

What kinds of PCB files does CHENONN ELEC need?
Can I use inch sizes in my design?
How can I check the manufacturing data before I send it to you?
Can you manufacture PCBs from a picture file?
What are the most common errors made by customers?
Will my PCB files be checked?

PCB Specification

10

What is your standard specification of PCB?
Is the hole size defined in the Gerber file the finished hole diameters?
Can you tell me the thickness information about your 4-layer PCB stack-up?
Can I order a PCB with a non-rectangular shape?
Does CHENONN ELEC bevel gold fingers?
Are there any other colour options for the solder mask?
Can I use CEM-3 for my prototype order rather than FR-4?
What board manufacturer do you use for FR4?
Do you recommend a specific hole and pad ratio?
Do you make flexible PCBs?

Pre-Sales

3

Is there a minimum quantity?
What’s your quality warranty
Do you check my manufacturing data?

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Payment & Shipping

payment & shipping for our pcb and pcba services

What payment methods does CHENONN ELEC accept?
What’s the refund policy?
How do you determine the lead time?
What’s the delivery warranty

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