Payment & Shipping
What payment methods does CHENONN ELEC accept?
Last Updated: December 5, 2025We don’t mislead our customers, the amount you get from our sales quote form is the total you need to pay. Payment methods-We accept payment by all major credit and debit cards. We also accept bank transfers via Western Union, wire transfers, and payments through PayPal. Please note that if you...
What’s the refund policy?
Last Updated: December 5, 2025If you request a refund before the manufacturing process starts, you will be refunded the full payment amount. If the request is made after the manufacturing process has started, the refund amount will be minus the materials and process costs at that time.
How do you determine the lead time?
Last Updated: December 5, 2025We consider the lead time as the period of time between order confirmation and order arrival (manufacturing time + shipping time). We have options of between 5 and 11 working days for prototype orders. Example: An order placed on Monday with 5 working days’ lead time, payment made and accepted,...
What’s the delivery warranty
Last Updated: December 5, 2025We understand short lead time is essential in today’s rapidly changing market place. A tracking number will be sent via email when your boards are despatched. A signature is required for delivery. If our delivery partner is unable to obtain a signature when they attempt to deliver your PCBs, you...